Textbook

This Deskbook is designed to assist frontline managers in their day-to-day supervision of bargaining unit personnel. It begins by providing an understanding of the legal significance of the concept of "supervision" under the National Labor Relations Act and works through how this concept is applied in the workplace.

This Deskbook is designed to provide employers with a practical step-by-step approach to assessing the risk of workplace violence, reducing that risk and how to respond should violence occur.

Providing employers with an easy-to follow, practical explanation of the causes of employee performance problems, suggested techniques for motivating unmotivated employees and a step-by-step how-to guide for investigating employee misconduct and discharging employees.  If you are interested in this information, you may also want to view the Employee Discipline and Discharge video.

This Deskbook addresses the complex subject of National Labor Relations Board union representation proceedings head on.  It both "demystifies" the process for the front-line supervisor, and provides an important working knowledge of the basic legal framework encompassing such matters.  Further information on this topic can be found in our video "Supervisor's Guide to Unionization".

This Deskbook addresses the complex and seemingly ever-changing subject of workplace harassment. It provides employers and their supervisors with a practical explanation of prohibited conduct, how to investigate claims and how to respond if harassment occurs.